Privacy Policy
Effective Date | April 26, 2025
1. Introduction
2. Your Consent
3. Data We Collect
4. How We Use Your Data
5. Data Sharing
6. Data Security
7. Your Rights
8. Data Retention
9. Age Restriction
10. Cookies
11. Policy Updates
Introduction
Cudium ("we/us") is a cross-border payment platform headquartered in Ile-Ife, Osun State, Nigeria. This policy explains how we handle your personal data.
What this covers: Applies to all Cudium services (website, mobile apps, APIs). Does not cover third-party services.
Your Consent
By using Cudium, you agree to:
- Collection of personal data (name, ID, contact details)
- Temporary biometric processing (facial recognition for identity checks)
Key point: Face scans are processed on your device only – we never store them.
Data We Collect
Personal Information:
- Full name, email, phone number
- Government IDs (passport, driver's license, BVN)
- Transaction history
Biometric Data (for verification only):
- Facial scan via your device's camera
- Used once and immediately deleted
How We Use Your Data
We use your information to:
✔️ Verify your identity and prevent fraud
✔️ Process payments securely
✔️ Improve our services
✔️ Comply with Nigerian financial laws
✔️ Send service updates (marketing only with your opt-in)
Data Sharing
We may share with:
- Banks/Payment processors (to complete transactions)
- Regulators (when required by law)
- Service providers (under strict confidentiality)
Never shared: Your biometric data stays on your device unless legally required.
Data Security
We protect your data with:
- Bank-grade encryption
- Regular security audits
- Limited staff access
Breach response: We notify authorities within 72 hours if any incident occurs.
Your Rights
You can:
→ Get a copy of your personal data
→ Correct inaccurate information
→ Delete data we don't need to keep
→ Opt out of marketing
→ Withdraw consent for face verification
How to exercise: Email dpo@cudium.com – we'll respond as soon as possible.
Data Retention
- Biometric data: Deleted immediately after use
- Account info: Kept while active
- Transaction records: 5 years (financial regulation requirement)
Age Restriction
❌ No users under 18. Report accidental underage accounts to admin@cudium.com.
Cookies
We use cookies to:
- Keep you securely logged in
- Remember preferences
- Improve our platform
Your control: Adjust settings in your browser._
Policy Updates
We'll notify you:
- By email for major changes
- Via app notifications for minor updates
Your continued use means you accept changes.